Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

I cannot find an item on the website, what should I do ?

You may call our main service hotline at +65 8945 8314

Or email us at info@singgroup.sg

 

Why is my paint peeling off? Is there a solution to this?

If your walls have excess moisture issue, the paint will not be able to adhere to the walls. You'll have to check the moisture content of your walls. If it is too high, we will recommend that you resolve the issue before painting. If the moisture content of the walls is within range, you will have to remove all the peeling paints before applying sealer, followed by top coat.

 

Why does mould grow on my painted walls?

Mould spores can come into your house from the outside through open doorways, open windows or heating and cooling systems with outdoor intakes. Spores can also attach themselves to your clothing or your pets and be brought inside your house. Once inside, mould thrives and grows in moisture rich places, making the bathroom a common place to find mould. Not only does mould look unappealing but inhaling mould spores can cause respiratory problems, especially for people with asthma.

 

What should I do to hairline cracks on my walls? Is repainting of the entire wall necessary?

Hairline cracks are something that not many walls or ceilings can usually escape. To fix hairline cracks, you can either hire a professional who can do it for your very easily or you may choose to do it yourself.

With some filling materials (used to fill the cracks) such as putty, a simple tool (like an old knife) and a scraping tool, "fill" the crack with a “filling solution” and ensure that the filling material adequately transverses in to the insides of the crack. Flatten the surface and allow the crack to dry out for a day or so. Seal the crack using resin materials or drywall tapes. Once sealed, you can cover it up with some fresh paint to match your wall. 

 

Is uneven application normal for water-based sealer?

There are many possibilities as to why the application of the sealer is uneven. If your current wall is dark coloured, one coat of white sealer will not be sufficient to cover. You can request for a grey sealer from the dealer shop for better coverage over dark coloured wall. 1 coat of water-based sealer, with any further dilution, is sufficient.